Legal Pages
Shipping Policy
Last Updated: Jan. 2026
Shipping Locations
We currently ship all over India.
Order Processing Time
All orders are processed and dispatched within 1–4 business days after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
• Metro cities: 5 to 8 working days
Delivery time may vary due to location, courier service, or unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) are calculated at checkout or clearly informed before order confirmation.
Order Tracking
Once your order is shipped, tracking details will be shared via email/WhatsApp / SMS so you can track your package easily.
Delays
Delivery may be delayed during festivals, sales periods, weather conditions, or courier partner issues. We appreciate your patience in such cases.
Damaged or Missing Orders
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with clear photos or videos for assistance.
Undelivered / Returned Orders
If an order is returned due to an incorrect address or customer unavailability, re-shipping charges may apply.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Brand Name: Muskan Mehandi13
Email: support@muskanmehndi13.com
Phone: +91 9173480202 (WhatsApp only)
Address: Shahada, Dist. Nandurbar,
Maharashtra, India – 425409
return AND refund POLICY
Due to the hygienic and consumable nature of Mehndi and Stencil products, we are unable to accept returns, exchanges, or provide refunds once an order has been delivered.
Check our Refund & Return Policy in Legal page for more details.
DELIVERY TIME
“We don’t stock, we create every product is freshly made just for you.” 💜🌿
Delivery time 10–15 days
