Legal Pages
Legal Information
Last Updated: Jan. 2026
This Legal Information page provides important details regarding the ownership, usage, policies, and legal compliance of the website Muskan Mehandi13. By accessing or using this website, you agree to the legal terms mentioned below.
1. Website Ownership
This website is owned and operated by:
Brand Name: Muskan Mehandi13
Business Type: Online Retail (Henna & Mehndi Products)
Country of Operation: India
All content, products, and services available on this website are managed under the brand name Muskan Mehandi13.
2. Intellectual Property Rights
All content on this website—including but not limited to text, images, graphics, logos, designs, product names, and branding—is the intellectual property of Muskan Mehandi13.
Unauthorized use, copying, reproduction, modification, or distribution of any content without prior written consent is strictly prohibited and may result in legal action.
3. Product Information Disclaimer
Muskan Mehandi13 deals in mehndi, henna, stencils, hair care, nail products, aftercare items, and related accessories intended for external use only.
- Product results may vary based on skin type, hair type, application method, and aftercare
- All product descriptions and images are for reference purposes
- Slight variations in colour, packaging, or appearance may occur
Customers are advised to perform a patch test before using any product.
4. Important Unboxing Policy
To ensure fair and transparent resolution of order-related issues, Muskan Mehandi13 follows a strict unboxing verification process.
We kindly request all customers to record a complete 360° unboxing video before opening the parcel. This video must clearly show the sealed package and the entire unboxing process.
In case of:
- Missing items
- Damaged products
- Incorrect items
The unboxing video is mandatory for complaint verification.
Without a valid unboxing video, we will be unable to accept or process any complaints.
For quick assistance, please share the unboxing video along with your order details only on our official WhatsApp number.
Thank you for your understanding and cooperation. This policy helps us serve you better and ensures transparency for both parties.
5. Hygiene & Safety Notice
Due to the hygienic and consumable nature of mehndi and related products, strict quality and hygiene standards are followed during preparation and packaging.
As stated in our Refund & Return Policy, delivered products are non-returnable and non-refundable, except in cases of damage or incorrect delivery.
6. Third-Party Services
This website uses third-party services including:
- Payment gateways for secure transactions
- Courier and logistics partners for order delivery
- Website analytics tools for performance improvement
Muskan Mehandi13 is not responsible for the policies, delays, or actions of these third-party service providers.
7. Limitation of Liability
Muskan Mehandi13 shall not be held liable for any direct, indirect, incidental, or consequential damages arising from:
- Use or misuse of products
- Website downtime or technical issues
- Delays caused by third-party service providers
Use of this website and its products is at the user’s own discretion and risk.
8. Compliance With Indian Laws
This website operates in compliance with applicable laws of India, including consumer protection, data protection, and e-commerce regulations.
Any disputes arising out of website usage or transactions shall be subject to the jurisdiction of Indian courts.
9. Policy References
For more detailed legal information, please refer to our dedicated policy pages:
- Privacy Policy
- Terms & Conditions
- Refund & Return Policy
- Disclaimer
These policies collectively govern your use of the website.
10. Updates to Legal Information
Muskan Mehandi13 reserves the right to modify or update this Legal Information page at any time without prior notice. Changes will be effective immediately upon posting.
11. Contact Details
For legal queries or concerns, please contact:
Brand Name: Muskan Mehandi13
Email: support@muskanmehndi13.com
Phone: +91 9173480202 (WhatsApp only)
Address: Shahada, Dist. Nandurbar,
Maharashtra, India – 425409
return AND refund POLICY
Due to the hygienic and consumable nature of Mehndi and Stencil products, we are unable to accept returns, exchanges, or provide refunds once an order has been delivered.
Check our Refund & Return Policy in Legal page for more details.
DELIVERY TIME
“We don’t stock, we create every product is freshly made just for you.” 💜🌿
Delivery time 10–15 days
