Refund & Return Policy

Last Updated: Jan. 2026

At Muskan Mehandi13, your trust means a lot to us. We carefully prepare and pack every mehndi product while maintaining high standards of quality, safety, and hygiene.

No Return / No Refund Policy

Due to the hygienic and consumable nature of our products—including mehndi cones, stencils, aftercare products, nail products, hair care items, combo packs, and bulk henna products—we are unable to accept returns, exchanges, or provide refunds once an order has been delivered.

This policy helps us ensure product safety and quality for all our customers.

Before You Place an Order

We kindly request you to review all product details carefully, including:

• Product descriptions
• Images and shades
• Usage instructions
• Quantity and pack details

If you have any questions or need assistance in choosing the right product, please feel free to contact us. Our team will be happy to guide you before purchase to ensure a smooth shopping experience.

Damaged or Incorrect Orders (Exception)

In the rare case that you receive:

• A damaged product, or
• An incorrect item

Please contact us within 24 hours of delivery with clear photos and order details. We will review the issue and assist you accordingly.

Note: All damage or missing-item claims are subject to our Unboxing Policy mentioned in the Legal Information section.

Contact Us

For any queries regarding this policy or your order, please reach out to us:

Brand Name: Muskan Mehandi13
Email: support@muskanmehndi13.com
Phone: +91 9173480202 (WhatsApp only)
Address: Shahada, Dist. Nandurbar,
Maharashtra, India – 425409